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FAQs

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When should I change my tyres?

Tyres must be changed when they are below 1.6mm tread depth across the face of the tyre tread area. Tyres should also be changed if they show any signs of structural damage such as pothole or kerb damage.

What are tyre load and speed ratings?

The load index is a numerical code indicating the maximum load a tyre can carry. The load depends on the speed indicated by the tyres speed symbol, the actual maximum speed and any special features of the vehicle model under the service conditions specified by the tyre manufacturer.

The speed symbol shows the maximum speed permitted for the tyre under load as per the load index and the manufacturer’s instructions.

For example “101 Y” would indicate 825kg and 300KM/H respectively.

What tyre pressure should I use?

Correct tyre pressures for your vehicle can be found on the tyre placard located in the inside of the driver’s side door or vehicle owner’s manual. Tyre pressures should be set when the tyre is cold as pressures increase when the tyre has been driven.

How often should I check my tyres air pressure?

Tyre pressure should be checked weekly to ensure optimum performance and wear life.

I have a modified vehicle and my tyre sizes are different to the original equipment. How much pressure should I put in my tyres?

Correct tyre pressures for your vehicle depends on vehicle modifications, vehicle usage and operating conditions. The correct minimum inflation pressure if the vehicle contains accessories such as bulbar, long range fuel tank, upsized tyres, etc can be located on the tyre placard on the inside of the driver’s side door or in the vehicle owner’s manual. It is important not to over-inflate or under-inflate your tyres as this can increase uneven wear, affect handling, cause tyre failure and decrease tyre wear life.

What are runflat tyres?

Runflat tyres have reinforced sidewalls that reduce deformation in a deflated situation such as damage or a puncture. Falken runflat tyres can be driven for a distance of at least 80km at a maximum speed of 80km/h.

When were my tyres manufactured?

All tyres have a production code labelled on the tyre itself. The last four figures of this code show the date of manufacture, e.g. 3018 indicates the 30th week of 2018.

How do I make a warranty claim?

In the unlikely event of a manufacturer warranty claim, the tyre must have been purchased from an authorised Falken dealer and presented to an authorised Falken dealer. Tyre owners must have an original invoice from the place of purchase and return to the place of purchase to make a warranty claim. Claims are valid six (6) years from the date of retail sale. The warranty is not transferrable.

How do I make a Guarantee claim?

On selected Falken tyres we have any additional Guarantees which cover punctures or minimum mileage. Any Guarantee claims must be presented to a Falken dealer participating in the Guarantee scheme. Tyres must be originally purchased from a dealer participating in the guarantee scheme. Tyre owners must present their completed and up-to-date Service Schedule and original invoice to the original place of purchase to make a Guarantee claim. Claims are valid for the terms as stated in the terms and conditions from the date of retail sale, from a participating dealer. The Guarantee is not transferrable. For more information visit: https://www.falken.com.au/guarantee/

How do I become a Falken dealer?

If you’re interested in becoming a Falken dealer, you can contact our customer service team on 1300 858 112.

How do I receive a sponsorship from Falken?

You can put through a request using our contact form. Due to the large volume of submissions we will not be able to respond to every request.

Why isn’t there any pricing on the Falken site?

Pricing is at the discretion of each individual dealer. You can find your nearest dealer by clicking here: https://www.falken.com.au/dealer-locator/

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